Home / Blog

The Importance of End-User Security Training

Last updated: 08 Apr 2025

Cybersecurity awareness training for employees

Phishing, ransomware, and malware attacks are becoming more sophisticated, making them harder to detect. Even the most advanced security tools can only do so much because one of the biggest risks to data security is simple human error. In fact, a Verizon Data Breach Investigations Report concludes that 74% of breaches stem from mistakes made by employees who aren’t fully aware of the threats they face.

Arming your team with the knowledge to combat cyber threats turns them into a reliable security layer. With the proper training, you can catch even the most complex attacks before they can cause any damage.

In this blog, we will discuss:

  • The most common employee mistakes that lead to breaches
  • How security training reduces human error
  • Why investing in security training is a smart business decision

The Impact of Poor Security Awareness

Cyberattacks often succeed because employees aren’t fully aware of the risks of their actions. Simple actions like clicking on links in emails or using weak passwords can expose a business to significant threats.

While firewalls and antivirus software offer solid protection against external threats, internal threats often arise from employees’ simple mistakes.

The Most Common Mistakes Employees Make

Below are some of the most common employee mistakes that leave businesses exposed to cyberattacks: 

  • Reusing Passwords Across Multiple Accounts: Reusing the same password across various accounts might be convenient, but once hackers get into one account, it’s only a matter of time before they access the rest. 
  • Falling for Phishing Emails: Phishing tactics have become more convincing, with carefully crafted emails and realistic websites that trick employees into revealing confidential data. 
  • Using Unsecured Networks: Connecting to public Wi-Fi networks can pose a significant risk as they lack encryption. These unsecured networks make it easy for cybercriminals to access sensitive company data. 
  • Downloading Unverified Attachments or Software: Downloading attachments or software from unknown sources can introduce malware, ransomware, or spyware into your company’s network. 
  • Using Personal Devices for Work (Without Security Measures): Employees using personal devices for work-related tasks without following proper security protocols (such as encryption or secure VPNs) can expose company data to breaches. 
  • Ignoring Software Updates: Delaying or ignoring critical software and security updates leaves systems vulnerable to known flaws that cybercriminals can exploit. Many employees fail to prioritize updates or mistakenly think they aren’t necessary, which can put the entire business at risk. 

How Security Training Reduces Human Error

The Verizon Data Breach Investigations Report emphasizes that employees are key players in maintaining cybersecurity. Their actions, or lack thereof, can either make or break your organization’s security. Cybercriminals frequently take advantage of your employees’ limited cybersecurity knowledge to carry out successful attacks. Security training will empower your employees to be the first line of defense in the event of an attack.

1. Reducing Human Error with Targeted Training

Training employees to spot cyber threats is one of the simplest ways to cut down on mistakes that lead to breaches. Even small training investments can provide significant financial and reputational protection.

Customizing training to address your business’s specific risks equips your team to spot and prevent the threats you’re most likely to face. This reduces the chance of mistakes being overlooked.

2. Empowering Employees with Real-Time Response

Security training equips employees to respond quickly to threats. For instance, employees trained to recognize phishing emails are less likely to fall for them and more likely to report these threats to IT. Fast action can make all the difference in cyber threats.

3. Strengthening Cybersecurity Culture

Security training is crucial for fostering a strong cybersecurity culture. When employees understand that they play an integral part in protecting the business, they become more proactive in following best practices and identifying suspicious activity. Integrating security awareness into everyday workflows can decrease overall risk for companies.

4. Long-Term Benefits Beyond Risk Reduction

Security training isn’t a one-time fix. Continuous education prepares your team for the long run, reinforcing awareness and adapting to new threats as they emerge. Without it, you risk falling behind in a rapidly changing threat landscape. 

In the long run, security awareness training lowers the overall cost of breaches, reduces the likelihood of regulatory fines, and enhances your business’s reputation as a secure and trusted entity.

What other benefits does Security Training provide?

Cyber insurance providers are charging their clients more if they do not have a Security Training program, and all cyber compliance frameworks (CMMC, SOC 2, NISTCSF, etc.) require that you have security training in place. Not only will implementing a program save you money and help you achieve compliance, but it will also give you peace of mind that you have addressed the biggest threat to your business’ security.

What Can BlackPoint IT Services Do to Help

Advanced cybersecurity tools are critical, but they reach their full potential when paired with a well-trained team. BlackPoint IT Services provides advanced cybersecurity solutions like 24/7 threat monitoring, ransomware prevention, and next-generation security management to protect your business from emerging cyber threats.

Our services include:

  • End-User Security Training: We train your staff to recognize and respond to phishing, malware, and other cyber threats, making them active participants in your defense strategy.
  • Incident Remediation and Response: In the event of a breach, we act quickly to contain and mitigate the impact. With your employees’ ability to identify early signs, we can respond even faster, minimizing damage.
  • Regular Security Assessments: We provide continuous security evaluations to identify vulnerabilities. When paired with a security-conscious workforce, this further reduces your risk.

By combining these advanced solutions with employee training, BlackPoint IT Services helps you build a proactive security culture that safeguards your business from evolving threats. Schedule a free consultation with one of our experts to discuss how our cybersecurity solutions can meet your unique business needs.

Get in Touch

CompassMSP and BlackPoint IT Merge to Create a Nationwide IT & Cybersecurity Powerhouse

Read more at CompassMSP.com