End-to-end IT management and support
Outsourced professionals to help in-house IT teams
Re-occuring access to an IT expert
|Dedicated Hours for Projects & Support||Optional||Optional|
|24/7 Monitoring and Alerting|
|Basic Security Coverage|
|Dedicated Virtual CIO|
|Infrastructure Support (Servers and Network)|
|Microsoft 365 Support|
|24/7 Remote & Onsite Service Desk Support|
|Strategic Business Review & Technology Roadmapping|
|Backup and Disaster Recovery||Optional|
*Prices vary depending on your network, services, backups, employee job functions, and frequency of vCIO meetings.
**Nobody can guarantee you will be hit by a cyberattack, but if you are, we will get you back up and running no extra fees, no extra costs period.
BlackPoint IT provides our IT/IS managed services, including telephone support. In considering staff capacity, we needed to review in-coming and out-going call volumes. Contacted the BlackPoint Help Desk and promptly received assistance.
BlackPoint IT was very helpful, polite, and was committed to resolving my issue in a timely manner. Thank you!!
Blackpoint is probably the best IT company I have dealt with in over 30 years of business. They take time to understand our companies needs and offer the right solutions. Their staff is extremely knowledgeable and great to work with. They have helped me to create a network that is fast, secure, and easy to manage.
IT is a vital part of any business, having a company you can count on is critical to success. Kevin is my main point of contact, and he is no less than outstanding, not only knowledgeable but accessible and friendly. A rare quality for sure.
Response time was outstanding and the issue was resolved quickly. And my concerns were validated and another ticket was issued for the repeat problems we have been experiencing.
As always, my issue was resolved quickly and effectively. Thanks so much for your perpetually satisfying service, BlackPoint Team!
The cause of my issue was clearly explained and with amazingly quick turnaround time!
Alex was the man of the hour on a Friday afternoon before a 3 DAY WEEKEND!!!
They're great. They have always gotten back to me immediately, are very nice to talk to, and provide me more info than necessary to be successful with our very old phone system!
The staff in Tucson is amazing. Mark, Scott and Joe are the best! When I have worked with Phoenix office also they are also amazing. This company is always here to help with anything. Thank you BlackPoint for all your help! I look forward to working with you going forward.
We have used BlackPoint IT as our IT group for many years. I've had major IT issues as well as just "dumb" things that come up with my computer or computer programs that I need help with...and they are always terrific. They answer calls.
Our managed IT services provide you with an access to a team of IT professionals who will take care of your day-to-day IT operations and protect your data from cyberattacks.