Unparalleled IT solutions to keep your business running
Get a peace of mind that comes with the knowledge that your IT systems are supported around the clock. BlackPoint IT's Managed IT Services proactively address issues to maintain peak performance and drive operational efficiency.
Prevent issues from arising with an IT solutions provider.
BlackPoint’s IT team is comprised of experienced and reliable vCIOs, Security Operations Managers, Service Desk Technicians, and Project Managers. We’ve been in the industry since 1977 and have a proven track record of successfully addressing our customers’ IT requirements. The team is ready to resolve all of your major and minor IT needs ranging from resetting passwords to managing a complex cloud environment.
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See real results from our exceptional IT services.
A commitment to exceptional customer service forms the foundation of our IT services. We are proud of our 98% client satisfaction rate and do everything in our power to raise it further. By providing clients with dedicated vCIOs and client portals, we give customers full visibility into the support environment including ticket requests, device health, and response times.
Contact SalesWe cover a breadth of your systems and infrastructure as part of our IT support.
24/7 Service Desk
24/7 service desk support for immediate technical assistance demonstrates BlackPoint IT’s commitment to keeping your company’s IT environment operating effectively and efficiently.
Dedicated vCIO
A dedicated vCIO is a strategic resource that will help devise a roadmap to optimize your IT budget and environment. The long-term benefits of a vCIO provide a company with a distinct competitive advantage.
Endpoint & Email Security
Endpoint and email security are mandatory to mitigate threats from these attack vectors. BlackPoint implements advanced and robust cybersecurity measures to protect your IT environment and valuable data resources.
Network & Server Management
Network and server management ensures your systems are available and performing at peak performance levels. We keep your environment running smoothly to support your business operations.
Patching
We ensure your mission-critical systems are regularly updated and patched to address potential vulnerabilities, ensuring a secure environment.
Device & Inventory Management
Our device and inventory management services offer businesses complete visibility and control over their technology assets. We provide standardized workstations and configurations that give your employees the functionality they need to operate productively.
Choose an IT solution for your business.
Fully Managed IT
Starting at $115
per user
Fully managed IT services provide end-to-end IT management and support. BlackPoint will be responsible for all aspects of your IT environment including network management, cybersecurity, patching, and helpdesk support.
- Strategic Business Review
- Dedicated vCIO
- 24/7 Helpdesk Support
Co-managed IT
Starting at $35
per device
Co-managed IT services allow businesses to partner with BlackPoint while retaining some IT functionality and responsibility in-house. Businesses can determine the degree of additional support they need.
- Backup Management
- Infrastructure Support
Staffing
Starting at $20
per hour
Fractional IT services provide businesses with on-demand access to a team of IT experts to assist with a particular technology project or task. It’s a cost-effective solution for companies that don’t need full-time support.
- Dedicated IT Support
Frequently Asked Questions
Can managed IT reduce my operational costs?
It varies from organization to organization. But yes, the performance of your IT assets decline as time passes. An aging infrastructure can leave you vulnerable to a data breach. When you choose a managed IT service or cloud hosting, your IT environment is maintained and updated regularly for optimal performance at a fraction of the cost.
How do you monitor network conditions? Is it something we can see?
Yes. We have a custom dashboard that presents network activity, which can easily be accessible to your stakeholders. Our data-driven approach to reporting enables you to see a summary of your network performance.
Will hiring an MSP be a threat to my internal IT team?
We won’t be a threat, rather we’ll be an extension of your current team. We fill in the gaps with our knowledge and industry experience.
Who’s in-charge of my IT systems?
You’re in charge of your IT systems, but our team of network engineers, cloud managers, telecom architects, and cybersecurity professionals help manage your systems.