Get a peace of mind that comes with the knowledge that your IT systems are supported around the clock. BlackPoint’s Managed IT Services proactively address issues to maintain peak performance and drive operational efficiency.
Eliminate your company’s concerns regarding skill gaps and employee turnover. We provide access to a team of highly-skilled IT professionals to address your business objectives so you never have to worry about recruitment and training.
Focus on running and growing your business by allowing BlackPoint IT to handle routine IT tasks. Your internal IT team can concentrate on value-added projects while we keep the environment running smoothly.
Protect your company’s valuable IT resources with advanced security support. We operate as your SOC providing 24/7 security support, malware detection, end-user training, and in-depth security assessments.
BlackPoint’s IT team is comprised of experienced and reliable vCIOs, Security Operations Managers, Service Desk Technicians, and Project Managers. We’ve been in the industry since 1977 and have a proven track record of successfully addressing our customers’ IT requirements. The team is ready to resolve all of your major and minor IT needs ranging from resetting passwords to managing a complex cloud environment.
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A commitment to exceptional customer service forms the foundation of our IT services. We are proud of our 98% client satisfaction rate and do everything in our power to raise it further. By providing clients with dedicated vCIOs and client portals, we give customers full visibility into the support environment including ticket requests, device health, and response times.
Contact Sales24/7 service desk support for immediate technical assistance demonstrates BlackPoint’s commitment to keeping your company’s IT environment operating effectively and efficiently.
A dedicated vCIO is a strategic resource that will help devise a roadmap to optimize your IT budget and environment. The long-term benefits of a vCIO provide a company with a distinct competitive advantage.
Endpoint and email security are mandatory to mitigate threats from these attack vectors. BlackPoint implements advanced and robust cybersecurity measures to protect your IT environment and valuable data resources.
Network and server management ensures your systems are available and performing at peak performance levels. We keep your environment running smoothly to support your business operations.
We ensure your mission-critical systems are regularly updated and patched to address potential vulnerabilities, ensuring a secure environment.
Our device and inventory management services offer businesses complete visibility and control over their technology assets. We provide standardized workstations and configurations that give your employees the functionality they need to operate productively.
per user
Fully managed IT services provide end-to-end IT management and support. BlackPoint will be responsible for all aspects of your IT environment including network management, cybersecurity, patching, and helpdesk support.
per device
Co-managed IT services allow businesses to partner with BlackPoint while retaining some IT functionality and responsibility in-house. Businesses can determine the degree of additional support they need.
per hour
Fractional IT services provide businesses with on-demand access to a team of IT experts to assist with a particular technology project or task. It’s a cost-effective solution for companies that don’t need full-time support.
It varies from organization to organization. But yes, the performance of your IT assets decline as time passes. An aging infrastructure can leave you vulnerable to a data breach. When you choose a managed IT service or cloud hosting, your IT environment is maintained and updated regularly for optimal performance at a fraction of the cost.
Yes. We have a custom dashboard that presents network activity, which can easily be accessible to your stakeholders. Our data-driven approach to reporting enables you to see a summary of your network performance.
We won’t be a threat, rather we’ll be an extension of your current team. We fill in the gaps with our knowledge and industry experience.
You’re in charge of your IT systems, but our team of network engineers, cloud managers, telecom architects, and cybersecurity professionals help manage your systems.
Our managed IT services provide you with an access to a team of IT professionals who will take care of your day-to-day IT operations and protect your data from cyberattacks.
