We manage your technology so you can manage your business.

We provide comprehensive IT and Communication services tailored for your business goals.

We pride ourselves on delivering crazy-good customer service. Find out what you are missing.

Expert management

A team to manage your network. We'll manage and monitor your systems around the clock.

Secure data

Nobody can guarantee your network won't be hit by malware, but if it does, we'll get you back up and running with no extra fees.

Cost-effective

Save up to 50% compared to an in-house team with 24/7 management and monitoring.

Managed IT Services

A full range of IT services catered to your needs—server management, strategic IT planning, proactive monitoring, and technical support.

Cybersecurity Services

Our team enables advanced threat detection with next generation security tools and apply proven cybersecurity protocols and end-user training.

Cloud Managed Services

Public, private, or hybrid cloud environment, you name it. We work with you from cloud assessment to migration to management.

VoIP Services

Choose from an array of solutions: on-premise, hosted, or hybrid phone system. We'll get it going for your organization.

Carrier Services

Determine the right carrier vendor and package for your team. Our consultants will negotiate and process all the documents on your behalf.

Telecom Projects

Run projects targeted on your goals, budget, quality, and schedule. We oversee projects and support task requirements.

24/7 Service Desk and a highly skilled IT team.

Focus on delivering value to your customers while our experts monitor and troubleshoot your systems around the clock. We’ll ensure your operations are up and running.

Secure data and systems and expert approach.

Protect your data, network, and technologies with advanced cybersecurity tools. Apply the best preventive measures in the industry by collaborating with IT experts.

Secure data and systems with expert approach.

Protect your data, network, and technologies with advanced cybersecurity tools. Apply the best preventive measures in the industry by collaborating with IT experts.

Secure data and systems with expert approach.

Protect your data, network, and technologies with advanced cybersecurity tools. Apply the best preventive measures in the industry by collaborating with IT experts.

Working with BlackPoint IT Services

BlackPoint IT Services is an IT company in business since 1977 with offices in Seattle, Portland, Phoenix, and Tucson Flagstaff. We primarily serve small to mid-sized businesses across United States. We specialize in several areas of technology including virtualization, cloud infrastructure, unified communications, security, service desk, managed services, and structured cabling.

01

Network Analysis

A network assessment is done prior to onboarding to identify compliance issues and critical systems that need support.

02

Recommendations

Your advisor recommends solutions, aiming to drive down your total cost of IT and unanticipated downtime. 

03

Strategic Planning

Create a technology plan including roadmap, budget, schedules, and other project initiatives with a vCIO.

04

IT Management

Our team will address your IT issues covering virus-blocking, spam-filtering, OS management, user permissions, and more.

05

24/7 Service Desk

BlackPoint has a dedicated service desk that will fix issues immediately. Call them anytime, anywhere you are.

06

Ongoing Management

We are there to monitor and respond to alerts and outages to maintain the health of your infrastructure. 

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Frequently Asked Questions

Yes, we assign a virtual Chief Information Officer for every client.

All our clients, regardless of the kind of service they opt into, receive a 24/7 support from us. They can contact them anytime.

Yes. We use remote tools to accommodate our clients wherever they are. 

We have different types of assessment depending on the service. 

  • Cybersecurity Assessment
  • Network Assessment
  • Carrier Audit
  • Cloud Assessment 

Yes. BlackPoint IT offers patch management, workstation optimization, asset reporting, and advanced anti-virus, spyware, and adware management tools

We provide full IT services catered to your business needsMoreover, our vCIOs in guiding strategic planning, server coverage, account administration, email protections, case management and more. 

We provide you with a comprehensive look at how your systems and infrastructure are functioning. First, we’ll schedule a 30-minute call with you to identify your goals in doing the assessment.

Once we’re aligned on the desired outcomes, we will conduct a penetration testing to identify your vulnerable and outdated systems.

Afterwards, we’ll discuss the findings and issues that need immediate attention.

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