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Creating a Mobility Strategy for SMBS

Last updated: 13 Apr 2023

The mobile VoIP market has increased by 28% this year. Bring-your-own-device (BYOD) is one of the major drivers of this growth. As the workforce becomes reliant on mobile technology, small to medium-sized businesses start to embrace a mobile mindset. People are given more opportunities to work remotely and gain flexibility. Business owners benefit from this setup by being able to tap into the right talent and retain them. Real estate expenses also drastically reduce with a mobile mindset.

How do you exactly embrace a mobile mindset? Mobility is more than giving all your employees cell phones. Mobility empowers an organization to embrace flexibility. It starts by coming up with a mobility plan. Below are the basic questions to ask yourself before getting started:

Designing a Mobility Plan

What is included in a mobile-first plan? Every business is different depending on the number of employees, where it is located, and the market is addressing. Below are a few basics that help the vast majority of SMBs get started.


Technology options are often the first consideration for a mobile plan. Begin with evaluating your current software provider to see if they have a mobile format for the systems you use. Cloud technology is pervasive. You’ll likely be able to access the cloud version of the software. It is important to evaluate your current technology environment as it would give a better view of your capabilities to a mobile setup.


Smart companies rely on having a more secure environment more than ever. Any mobile or cloud technology is susceptible to risks and mobility is not excluded from cybercrime especially when more devices are involved. Before you introduce new mobile technology, you’ll need to update your security strategy to address any changes. Any mobile or cloud technology broadens the plane of security, and the more devices involved, the more endpoints you need to protect.


Most enterprises are implementing a Bring-Your-Own-Device policy to give their employees the flexibility to work anywhere. But implementing BYOD in a workplace means a higher potential for security risks. Before adding it to your mobility plan, make sure that you have the capacity to support each device to ensure a safe working environment. You may want to limit the number of operating systems as it limits the demand to manage and maintain different configurations.


Taking a staggered rollout strategy helps organizations to reduce risk and allows them to test the change before moving onto a full implementation. Start by identifying the departments that will take part in your mobility program. For instance, many companies prioritize mobility tools for the sales team over administrative staff. As you transition to mobile technology, you’ll be able to work out which areas are faulty and address those areas right away.

You can take advantage of being able to work anytime, anywhere. Empowering your employees to embrace the flexibility that mobility brings might be the best option for you to increase your sales. But is your business ready?

To learn more about the essential components of a mobility plan, contact us at BlackPoint IT Services. We can help you explore the options and find the right solution for your business.