IT management built to help your business grow.

Scale your business efficiently with expert end-to-end IT management. Our offerings include 24/7 service desk support, telecom, managed cloud, and cybersecurity solutions.

IT management built to help your business grow.

Scale your business efficiently with expert end-to-end IT management. Our offerings include 24/7 service desk support, telecom, managed cloud, and cybersecurity solutions.

A complete suite of IT solutions designed to optimize your IT environment. 

Our Managed IT services provide businesses with proactive and comprehensive IT support to ensure smooth and efficient operations. BlackPoint monitors your systems and identifies potential issues before they arise to minimize downtime.

Improve business communication with flexible VoIP services that are easy to set up and integrate into your IT environment. BlackPoint’s hosted VoIP solutions save you money and provide efficient system management. Customizable contact center solutions improve customer engagement and streamline support. On-premises VoIP provides complete autonomy over your telephony setup.

The increasingly sophisticated threat landscape requires robust cybersecurity measures to protect your company’s valuable IT assets. BlackPoint’s comprehensive cybersecurity solutions provide continuous monitoring, threat detection, and incident response needed to keep your IT resources secure.

Managed cloud services enable your company to leverage the scalability, flexibility, and security of the cloud to address its unique business requirements. Our experts help you migrate applications and systems to the cloud and provide effective management — whether that's AWS, Azure, or your own private cloud.

IT consulting services provide businesses with expert guidance and advice on their technology strategy and implementation. BlackPoint’s experts manage your IT projects from end to end and offer customized solutions to address your business requirements.

Reasons our customers love us

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Hear it from our customers

BlackPoint IT provides our IT/IS managed services, including telephone support. In considering staff capacity, we needed to review in-coming and out-going call volumes. Contacted the BlackPoint Help Desk and promptly received assistance.

Craig Chance Housing Authority of Thurston County, Executive Director

BlackPoint IT was very helpful, polite, and was committed to resolving my issue in a timely manner. Thank you!!

Matt Reyes Beresford Company Inc, Purchasing

Blackpoint is probably the best IT company I have dealt with in over 30 years of business. They take time to understand our companies needs and offer the right solutions. Their staff is extremely knowledgeable and great to work with. They have helped me to create a network that is fast, secure, and easy to manage.

Dave Cummins CK Worldwide, Vice President and Finance Director

IT is a vital part of any business, having a company you can count on is critical to success. Kevin is my main point of contact, and he is no less than outstanding, not only knowledgeable but accessible and friendly. A rare quality for sure.

Steve Melby APPS Paramedical Services, Chief Executive Officer

Response time was outstanding and the issue was resolved quickly. And my concerns were validated and another ticket was issued for the repeat problems we have been experiencing.

Kyra Castle Motors and Controls Copr, Chief Executive Officer

As always, my issue was resolved quickly and effectively. Thanks so much for your perpetually satisfying service, BlackPoint Team!

Wil Peterson UFCW 3000, Executive Vice President

The cause of my issue was clearly explained and with amazingly quick turnaround time!

Monique Maginel Scout Logic Screening, Vice President, Operations

Alex was the man of the hour on a Friday afternoon before a 3 DAY WEEKEND!!!

Carole Velez Franke Tobey Jones, Vice President

They're great. They have always gotten back to me immediately, are very nice to talk to, and provide me more info than necessary to be successful with our very old phone system!

Megan Wildblood-Crawford Flagstaff Arts & Leadership Academy, Office Manager

The staff in Tucson is amazing. Mark, Scott and Joe are the best! When I have worked with Phoenix office also they are also amazing. This company is always here to help with anything. Thank you BlackPoint for all your help! I look forward to working with you going forward.

Lola Gray Southern Arizona Anesthesia Services, P.C, Office Manager

We have used BlackPoint IT as our IT group for many years. I've had major IT issues as well as just "dumb" things that come up with my computer or computer programs that I need help with...and they are always terrific. They answer calls.

Franke Tobey Jones Franke Tobey Jones, Company

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Free up your team from pressing IT challenges

Outsourcing your IT needs to an experienced Managed IT Provider offers your company with cost savings, scalability, and growth. BlackPoint offers advanced and effective IT solutions to enhance security, increase productivity, and optimize business operations.

24/7 Monitoring + Advanced Cybersecurity

BlackPoint understands the importance of securing your computing environment. We provide 24/7 monitoring and support, advanced threat detection, and effective response solutions to protect your valuable IT resources. You can call us anytime to resolve any issues.

High Customer Satisfaction Rate

We pride ourselves on maintaining excellent customer satisfaction with services that understand the importance of your IT environment by delivering prompt, knowledgeable, and on-point support for all your IT needs.

Strategic Partner

Our vCIOs with over 10+ years of experience help you with strategic planning and roadmapping that allows your in-house technical team to concentrate on new and value-added projects while you offload repetitive tasks to our IT support teams.

Proven IT Professionals

Leverage the wealth of knowledge and experience available from BlackPoint’s deep bench of IT professionals to grow and optimize your business.

Looking for a local IT provider?

We provide comprehensive IT services and support to businesses across multiple locations, including major cities in Alaska, Arizona, Colorado, Idaho, Oregon, Texas, and Washington. Our team of IT experts can help you with managed IT services, cloud solutions, cybersecurity, VoIP services, telecom, and carrier services.

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Enjoy the benefits of Managed IT Services

24/7 Service Desk

BlackPoint IT offers a 24/7 service desk to give clients immediate technical support whenever issues arise.

Dedicated vCIO

Our dedicated vCIO offers strategic IT solutions to help optimize and grow your business. We help your company make informed decisions regarding infrastructure components, software selection, cybersecurity solutions, roadmapping, and IT budgeting.

Advanced Security

We provide continuous monitoring and real-time threat detection to quickly identify and address cybersecurity risks before they cause major damage to your environment.

Network & Server Management

Our regular patching, network, and server management ensure that all infrastructure components perform optimally for a smoothly running and efficient computing environment.

Client Portal

BlackPoint IT offers a client portal that allows our clients to easily request technical support, track the status of their tickets, and communicate directly with our team of expert technicians.

Frequently Asked Questions

Can you support remote workers?

Yes. We use remote tools to accommodate our clients wherever they are.

What's the difference between break/fix solution and managed IT solution?

Managed IT revolves around being proactive and preventing issues before they arise, while break/fix is more traditional—”you break your technology, we come and fix it for you”.

With the rise of cybercrime, a break/fix strategy isn’t feasible. Having a managed solution proactively prevents cyberattacks by keeping your systems up to date and secure.

What happens in a Managed IT assessment?

We provide you with a comprehensive look at how your systems and infrastructure are functioning. First, we’ll schedule a 30-minute call with you to identify your goals in doing the assessment.

Once we’re aligned on the desired outcomes, we will conduct a penetration testing to identify your vulnerable and outdated systems.

Afterwards, we’ll discuss the findings and issues that need immediate attention.

How is IT consulting different from managed IT?

For both consulting and managed IT, professionals help you determine the best business technology that fits your needs. However, in terms of the implementation of future technologies in the long haul, managed IT services can make them happen for you by developing a long-term relationship that keeps your technology working well every day.

Why use managed IT services?

Most organizations use managed IT services because modern cybersecurity and technology management are a pain in the neck. Securing your organization’s devices and network require constant attention at the most minuscule level on a daily basis.

Even if you have an in-house IT team to put out fires, it’s still not enough. Managed IT provides you with comprehensive technology management that ensures compliance and security across operations, including endpoint security, network security, cloud security, and policy management.

Curious about pricing?

Get a custom quote based on your business requirements.