Communication Tools You Need For Remote Work

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As we face the devastating health effects of the coronavirus, companies are put on the spot to deploy remote working protocols and policies quickly. Business owners are prompt to invest in tools that enable your organization to stay connected while practicing social distancing protocols to help contain the coronavirus spread. Even though remote working has been in the picture for quite some time, some companies are stuck rethinking and adapting to new ways for digital communication.

When your company relies on digital communication, the tools used becomes your virtual office. It is essential to identify an effective top-down strategy to communicate information to your employees. For some companies, communication and collaboration have become a big challenge‚ increased digital communication led to confusion among employees resulting in an unorganized team. 

Business owners must have a consistent communication approach to survive and thrive. Streamlining communication is critical. But how do you do that? Since every business is different it is hard to say that one messaging, calling and collaboration tool can fill every business’ needs. Below are top tools we recommend you consider investing on:

1. Zoom

If you work with a dispersed team, you know that added video quality is one of the best features. Zoom can also be used for voice, conferencing, chat, document exchange and more on multiple platforms‚ making it easier for teams to connect in an organized and efficient manner.

2. Microsoft Teams

An essential requirement when working remotely is the platform’s ability to interact and connect with distributed teams. Microsoft Teams lets you video meetings, chat, conferences, and more work with third-party organizations. This all-in-one communication platform enables you to manage projects, schedule meetings, upload files, take notes, instant message, and more.

Microsoft Teams is integrated with Microsoft 365. A suite of productivity apps that can be accessed over the internet enabling your teams to work collaboratively and see real-time updates. Many companies moved to Microsoft 365 as it offers benefits that can help keep your business stay in touch anytime and anywhere‚ promoting collaboration, efficiency, and security. 

3. Slack

Slack is already a popular remote working tool even before the pandemic. Slack is an integrated messaging software that connects streamline conversations with various third-party tools and services. Roughly, Slack integrates more than 1,500 third-party applications making it easier to access and share files within your organization. Slack lets an organization create and customize workspaces for each team‚ making it easier to keep track of conversations, exchange information, and more.

4. Hosted Communication

Simplify your communications by unifying calling with a hosted telephony solution. Cloud telephony has been in the field for more than a decade, providing companies the benefit of staying connected regardless of location. An integrated hosted telephony solution allows employees to have a fixed mobile phone number that enables employees to build relationships.

With hosted telephony, headaches associated with the maintenance and equipment are brushed to the side‚ giving end users greater control. Some of the features include unlimited voice calling, voicemail, call recording, call forwarding, call queues, and integrations with services like Microsoft 365. These also offer features that can boost collaboration abilities, such as video conferencing, instant messaging, presence indicators, and online meetings. 

Hosted telephony is considered the future for high performance and cost-effective business telephone systems. The simplicity it offers opens doors for companies to deliver seamless communication to their clients and customers. But there are a few details you need in preparing your organization for hosted communication. 

Businesses see the potential of emerging technologies in the cloud for optimizing work processes, cost-minimization, and enhanced security. Equipping your business with the right resources positively impact internal and external communication. Embrace flexibility with the help of these strategies. These strategies help empower your employees and keep them intact with your team while working remotely. 

To learn more about keeping your company connected, contact us at BlackPoint IT Services. We can help you explore the options and find the right solution for your business. 

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