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Contact us to discuss how BlackPoint IT Services and 8x8 simplify communication with a unified platform—voice, video, and messaging, all in one.
Sales: 1-866-585-1198
8x8 Performance Insights
75% of customers
prefer live chat over other channels, consistently delivering satisfaction rates of 85%.
$28,000 per 400,000 customers
The savings from automated SMS troubleshooting.
100% revenue improvement
Reported by 8×8 users, from enhanced collaboration and customer service.
Unified Cloud Communications for Your Business
As a trusted 8×8 partner, BlackPoint IT Services offers 99.99% reliability with 8×8’s all-in-one communication platform. With 8×8 Work, your team can connect via voice, video, and messaging from any device. Our Microsoft Teams Integration streamlines external calling, while the 8×8 Contact Center ensures AI-powered, omnichannel customer support.
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Empower your business with a unified communication platform that keeps your team connected, streamlines operations, and delivers exceptional customer experiences—all from one powerful solution.
8x8 Unified Communication Platform
8x8 Work
8×8 Work integrates voice, video, and messaging into one cloud-based platform, offering seamless collaboration across web, mobile, and desktop apps. Keep your team connected and productive wherever they are.
Microsoft Teams Integration
8×8’s MS Teams Integration brings enterprise-level voice features to your Teams environment. Enjoy global direct routing, secure PSTN calling, and reliable call quality—all without extra licenses.
Contact Center
The 8×8 Contact Center, powered by AI, lets you manage customer interactions more effectively with omnichannel support, smart call routing, and data-driven insights integrated with over 20+ CRMs.